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Handling Conflict

This peer mediation training course for Peer Leaders is customized to address the realities of high school conflict – both formally and informally. Select students from the Peer Leader group learn skills in understanding anger, active listening, empathy and open and closed questioning. The Peer Mediators practice a five-step approach to mediation using role plays  of case studies drawn from actual incidents.

Schools who have implemented Trinity’s Handling Conflict peer mediation training have seen an improvement of attendance and class management issues, and have shown a marked decline in suspensions from the referrals to the administration.

“What has impressed me is their ability to inspire the youth that they train to implement their own learning—by leading workshops, community circles, engaging in conflict mediation and more. This is the way to ensure long-lasting change.”
Sally Spofforth, Student Leadership (Retired), Marc Garneau C.I.

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